Our Reviews
Philip M|2024 GMC Sierra 1500
Confirmed Service Customer
10/13/2025
Could not have been better ! Treated like family !
10/14/2025
Philip, thank you so much for your positive comments about Alexander GMC of Simi Valley - Service! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
Rick B|2024 GMC Acadia
Confirmed Service Customer
10/15/2025
No problems, satisfied.
10/16/2025
Rick, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CA, CA
Salpi S|2021 Buick Encore GX
Confirmed Service Customer
10/15/2025
Terrible service! The service consultant did not even show she cared at all about my situation, was absolutely no help! She did not take the initiative to update me before I continued to ask. I had to keep texting her.
10/16/2025
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 582-6100 at your earliest convenience to discuss how we can turn this experience into a positive one.
SHERMAN OAKS, CA
Richard G|2025 GMC Canyon
Confirmed Sales Customer
9/13/2025
I went with a pre-approved letter from Chase and a trade in nissan rogue in perfect condition. I set up an appointment the day before and arrived ten minutes late. The car i requested to see the day before was filthy and not even on the lot. I was driven to see a dirty truck and still wanted to purchase it I explicitly asked to not run my credit bur use my trade in and letter to buy the truck advertised for 38000. They ran my credit 3 times while I was there Pushed that I use bank of america. When asked about my credit check because I got an alert they lied and said they did not do it. They promised 3 features for the car free which they charged me for later in the signed paperwork. By the time I left they said my rogue was worth only 10 instead of the 15 it was appraised at and jacked the price of the car to 45000. Very disappointed and one week later have still not paid off my trade in. Very disappointed the process took 5 hours. Please fix this.
JERAN FERNANDO
9/15/2025
Richard, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 582-6100 when you have a chance. Thank you, and we look forward to hearing from you.
LAKE BALBOA, CA
Jose G|2025 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Great customer service and timely work. Art the service advisor is knowledgeable and friendly.
10/11/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
SIMI VALLEY, CA
Kristina M|2021 GMC Yukon XL
Confirmed Service Customer
10/15/2025
This dealership sold us two vehicles in 2020 that required us to replace the engine on both. However, it is not there doing that the engines failed but their customer service in the service department has work to be done. They do not offer courtesy vehicles. My husband’s truck was in service for about a month when he went to go pick it up. They stated that the starter was bad and they needed to replace it at an additional cost walking out after all services were done at a cost of $14,000. Two months later, my engine goes out on my 2021 Denali. I requested a courtesy vehicle as they didn’t have one available. They offered me a partnership with Hertz at a discounted rate of $44 a day. Which then cost me $1200 too have a rental vehicle why my engine was being repaired through warranty. Three days before my engine was scheduled to be fixed. They offered me a courtesy vehicle wow. As I was scheduled to pick up my vehicle, they stated that my battery was not kicking over and I would have to pay for a new battery at $309.08. I refused and they were miraculously were able to charge my battery upon arrival they stated that I needed a new engine pump and that would warn a new claim and I would have to bring my vehicle back. All to say that I will never step foot at the dealership again.
10/16/2025
Kristina, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (805) 582-6100 so we can work towards a resolution.
MISSION HILLS, CA
Rick G|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
Sales team was very professional.
SAM GAMBRAH
11/13/2025
Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Alexander GMC of Simi Valley! We look forward to your next visit! Take care!
SIMI VALLEY, CA
Steve S|2015 GMC 1500 Sierra
Confirmed Service Customer
9/15/2025
Easy and convenient to make an appointment. Service was completed on time as promised.
9/16/2025
Steve, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MOORPARK, CA
Kyle W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/29/2025
Always great service.
9/30/2025
Kyle, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
SIMI VALLEY, CA
Nima N|2025 GMC Sierra EV
Confirmed Service Customer
10/16/2025
⭐️⭐️⭐️⭐️⭐️ I had a great experience at Alexander GMC. They accepted my car quickly, gave me an appointment right away, and even provided me with a loaner vehicle. Although my car had a major issue, they handled everything smoothly and got it fixed. My service advisor, Megan, was absolutely amazing — very professional, kind, and helpful. I give her and the entire team the highest rating!
10/19/2025
Nima, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
RESEDA, CA
Steven W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/25/2025
The service writer (Arthur) always provides the best customer service possible! He is the reason I come back to service all my vehicles. Blake is amazing as well.
11/26/2025
Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Alexander GMC of Simi Valley! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
Josh K|2025 GMC Sierra 1500
Confirmed Sales Customer
9/11/2025
From start to finish Elijah was fantastic as a sales rep. His calm persona and attention to detail made the car buying process simple yet enjoyable. He was never pushy and totally understood exactly what I was looking for. David the sales manager did a great job of helping me get to the final number we did to lock in a deal. He was patient, witty, and a pleasure to work with. I absolutely will be buying more GMC vehicles in the future and am happy to refer people to this great team at GMC Simi Valley!
ELIJAH RODRIGUEZ
9/12/2025
Josh, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Sarkis A|2025 GMC Acadia
Confirmed Sales Customer
9/16/2025
Friendly staff
DENNIS MARAZZITO
9/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANADA HILLS, CA
Wayne E|2025 GMC Canyon
Confirmed Sales Customer
9/23/2025
Great people, treated very well during the purchase.
JERAN FERNANDO
9/24/2025
Wayne, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SIMI VALLEY, CA
Michael P|2025 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
friendly staff and on time service
10/22/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
THOUSAND OAKS, CA
Alberto M|2025 GMC Sierra EV
Confirmed Service Customer
1/9/2026
The entire Service team is excellent and always goes above and beyond to provide the best possible experience. Great team
1/9/2026
Alberto, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
GRANADA HILLS, CA
Alyxzandria W|2007 Buick LaCrosse
Confirmed Service Customer
9/25/2025
Great service and communication throughout. Thank you Arthur Reyes :)
9/28/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Michael G|2025 GMC Sierra 1500
Confirmed Sales Customer
10/24/2025
They worked extremely hard to meet my needs
JAIRO GONZALEZ
10/27/2025
Thank you so much for your positive comments about Alexander GMC of Simi Valley! We can't wait to see you again, have a great day.
WESTLAKE VILLAGE, CA
Michael L|2025 GMC Sierra 1500
Confirmed Sales Customer
10/25/2025
Everything was great. My only problem is when they got the truck ready for me they put too much tire dressing and made spots all down the side of the truck.
DENNIS MARAZZITO
10/27/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
SANTA CLARITA, CA
Timothy C|2025 GMC Yukon
Confirmed Sales Customer
11/19/2025
I feel valued as a customer at Alexander.
DENNIS MARAZZITO
11/21/2025
Timothy, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave us this information about your visit. Take care!
VAN NUYS, CA
Frank M|2025 GMC Canyon
Confirmed Service Customer
12/16/2025
-
12/17/2025
Frank, thank you so much for your high rating. We are always more than happy to assist you if anything else comes up. Take care!
NEWBURY PARK, CA
Katrin S|2017 Buick Enclave
Confirmed Service Customer
1/12/2026
Arthur was very helpful, professional and supportive of my needs. I had a very seamless and positive experience and appreciated the excellent customer support.
1/12/2026
We're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Raymond V|2026 GMC Acadia
Confirmed Sales Customer
10/2/2025
Very Friendly and easy to deal with.
JERAN FERNANDO
10/6/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Lawrence A|2025 GMC Sierra 1500
Confirmed Service Customer
10/16/2025
Truck broke down and the service department got it looked at right away
10/19/2025
Andrews, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MOORPARK, CA
John B|2024 GMC Sierra 1500
Confirmed Service Customer
12/21/2025
A timely response to our issue.
12/22/2025
John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHRIDGE, CA
Virgil P|2015 GMC 2500HD Sierra
Confirmed Service Customer
1/8/2026
the service dept at Alexander's is just incredible, always take's care of my questions about the service needs of my truck. Very polite and very knowable about what they do.
1/9/2026
Virgil, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Curt M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/16/2026
Alexander GMC dealer provides a friendly and clear maintenance schedule. Took my truck in and it was ready to pickup when they said it would be ready.
1/17/2026
Your satisfaction is our top priority. If you're ever in need of more help, please let us know!
SIMI VALLEY, CA
Rory I|2016 GMC 3500HD Sierra
Confirmed Service Customer
11/21/2025
My first time with Meghan was great, from setting up an appointment, to the follow up. My problem was handled in a timely manner which was nice as this vehicle is primarily a work truck and needed 24/7. I purchased this vehicle new here under a different owner, this new ownership is far better, thank you.
11/24/2025
Rory, we're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOORPARK, CA
Justin G|2025 GMC Sierra 1500
Confirmed Sales Customer
12/20/2025
I found the Alexander GMC dealership through the gmc.com inventory search using my zip code. I found the Sierra configuration I was looking for and requested details on the vehicle. I was soon contacted by John, a salesperson at Alexander GMC. I had an offer from a different dealership in Orange County at the price I was comfortable with at the time with a slightly different configuration but it was what i was looking for. John got me in contact with Sam in finance and those guys stayed in contact with me. I live outside the area, and my available hours wasnt in line with Alexander GMC business hours to stop the dealership that that day. But Sam put in work and more work and kept working and staying in contact until we reached a deal online and John delivered a super clean and gorgeous 2025 GMC Sierra 1500 SLT to my home in Lancaster the next morning. Sam and John were like John Stockton and Karl Marlone and it was an all around memorable and excellent experience, It was a real pleasure to do business with the team of professionals at Alexander GMC. And an extra shout out to Sam for the win!!
SAM GAMBRAH
12/22/2025
Justin, thank you for your kind review; we are happy to pass along your comments to the team here at Alexander GMC of Simi Valley! We sincerely value your business and look forward to your next visit!
LANCASTER, CA
Michael L|2018 Chevrolet Colorado
Confirmed Service Customer
1/27/2026
My experience has gone from bad to worse. I needed another routine oil change but also had to fix a few other issues (TPS) so brought it back to the dealership for maintenance. For my mileage there were a handful of recommendations and I agreed to perform all except two. Passenger air cabin filter ($15 OTC) and engine filter ($20 OTC) since they are cheap filters and easy to do oneself. Not sure what happened with the communication but the cabin air filter was replaced for $130. Ouch but whatever. Then going further down I see they even nickel and dime for washer fluid? First off, I top off my reservoir with Rain-X once a month so I know it wasn't needed. I thought I was doing them a favor by letting them know a wash wasn't necessary since I have a LUV membership across the street. I will say after this experience, washing my truck after was more therapeutic and stress relieving than here. Highly doubt I will ever take my truck in again for routine preventative maintenance. Praying I don't have any mechanical issues that require me to bring it back here anytime soon. For over $1230 (with discount) I expect a lot better. Once my money has already been taken all I ever get is "sorry". Guess I need to find a better place to do my coolant fluid exchange soon - recommendations needed!
1/28/2026
Michael, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (805) 582-6100 at your earliest convenience to discuss how we can turn this experience into a positive one.
SIMI VALLEY, CA
Curt M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/16/2025
This was an investigation trip which resulted in a purchase of a Sierra 2500 HD Denali. The friendly sales group did a wonderful job answering my questions. The Denali truck is a wonderful vehicle which has all the bells and whistles needed to reliably tow a trailer.
ELIJAH RODRIGUEZ
9/17/2025
Curt, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SIMI VALLEY, CA
Paul L|2021 GMC 2500HD Sierra
Confirmed Service Customer
9/29/2025
My last service was handled by Meghan, and this one by Arthur. Based on my interactions with both, it is clear that Alexander GMC have installed core values of superior customer service and satisfaction. Arthur was an excellent communicator and kept me well advised on the progress of repairs on my truck. Having just purchased this vehicle in July, I must say that I am pleased that we selected Alexander GMC as our dealership of choice!
9/30/2025
Paul, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
THOUSAND OAKS, CA
Manuel M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/14/2025
Friendly people and also fix the truck sooner thanks for helping me out
10/15/2025
Manuel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
SIMI VALLEY, CA
Ryan O|2021 Chevrolet Traverse
Confirmed Service Customer
10/18/2025
Excellent customer service
10/20/2025
Ryan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Dennis T|2015 GMC Yukon
Confirmed Service Customer
12/3/2025
The service writer Meghan was excellent! She explained everything in detail, and did a great job communicating with me,,, GREAT CUSTOMER SERVICE!!!
12/3/2025
Dennis, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything we can do for you.
SIMI VALLEY, CA
Rory I|2016 GMC 3500HD Sierra
Confirmed Service Customer
12/8/2025
Megan did a great job getting my truck repaired quickly.
12/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
MOORPARK, CA
Jonathan K|2021 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Helpful
12/16/2025
Jonathan, we're so happy we were able to help you out! We look forward to your next visit! Take care!
CANYON COUNTRY, CA
Michael C|2026 GMC Terrain
Confirmed Sales Customer
1/30/2026
Sales person was great, smart kid. I would hire him for any job. Problem is he won't be staying long. Highly recommend him.
SIMI VALLEY, CA
Pierre T|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
9/17/2025
Everything went will especially with the sales person. Great communication and was very transparent throughout the process of buying my vehicle.
ELIJAH RODRIGUEZ
9/18/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TORRANCE, CA
David Y|2026 GMC Sierra 1500
Confirmed Sales Customer
12/7/2025
The best
DENNIS MARAZZITO
12/8/2025
David, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
RANCHO CUCAMONGA, CA
Charles R|2025 GMC HUMMER EV SUV
Confirmed Service Customer
12/23/2025
All of the staff from the receptionist, the service writers (Meghan & Albert) and Blake in parts. These are the kind of people that make your business successful! On the other hand, GM and the vehicle they've built; SUCK!!! Their customer service is non-existent. The consumer plays no part in their decision making, it's solely dollar driven!!! Thank you Alexander
12/24/2025
Charles, we're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley. We would like the opportunity to address your concerns. Please reach out to us directly at (805) 582-6100 when you have a chance. Thank you, and we look forward to hearing from you.
NORTHRIDGE, CA
Elizabeth R|2017 GMC 1500 Sierra
Confirmed Service Customer
1/21/2026
My vehicle had multiple issues and they went above to help get it gixed
1/22/2026
Elizabeth, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MOORPARK, CA
Travis M|2026 GMC Sierra 1500
Confirmed Sales Customer
1/27/2026
Easy transaction
DENNIS MARAZZITO
1/28/2026
Travis, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TAFT, CA
Christian G|2022 GMC 1500 Sierra
Confirmed Service Customer
1/29/2026
Great service and customer service as well
NORTHRIDGE, CA
JEREMY G|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
2/11/2026
The staff I meet while there was outstanding. Jairo did an outstanding job and it was a pleasure doing business with him.
JAIRO GONZALEZ
2/13/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CAMARILLO, CA
Jean-Charles M|2021 GMC 3500HD Sierra
Confirmed Service Customer
12/16/2025
Arthur was great
12/18/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Alexander GMC of Simi Valley! Please don't hesitate to reach out to us if there's anything more we can do!
WOODLAND HILLS, CA
John B|2023 GMC Canyon
Confirmed Service Customer
12/22/2025
Friendly, helpful and vehicle ready on time.
12/23/2025
John, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
MOORPARK, CA
Gary W|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/22/2025
Service department excellent service headed up by service writer Megan technicians are great better than any of the agencies I went to before
12/22/2025
Gary, we're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
Don R|2022 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
Always great service thanks again.
1/16/2026
Don, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
THOUSAND OAKS, CA
Wishner, P|2018 GMC 3500HD Sierra
Confirmed Service Customer
2/2/2026
I’ve never had anything but great experiences with the service writers
Arthur Reyes
2/3/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SIMI VALLEY, CA
Genchel, A|2025 GMC SIERRA EV
Confirmed Service Customer
2/9/2026
I have very good experience and very good service.
Arthur Reyes
2/12/2026
Arie, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
WOODLAND HLS, CA
Bennett, W|2023 GMC HUMMER EV Pickup
Confirmed Service Customer
2/17/2026
Meghan was awesome.
Meghan Hoernke
2/17/2026
We're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley. Please don't hesitate to reach out if there's anything additional we can do for you.
SIMI VALLEY, CA
Bubka T|2023 GMC Sierra 1500
Confirmed Service Customer
2/20/2026
Arthur in the service department is a rockstar. Great communication and always comes through for me.
Arthur Reyes
2/23/2026
Thank you for your kind review; we are happy to pass along your comments to Arthur here at Alexander GMC of Simi Valley! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
Kombrinck, J|2021 GMC 1500 Sierra
Confirmed Service Customer
3/2/2026
There was bad communication and when I said there was a problem that should have been fixed . It took too long for them to figure it out and I ended up driving away with a check engine light on
Meghan Hoernke
3/4/2026
Jonathan, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (805) 582-6100 when you can so we can address this situation directly. Thank you and have a great day.
CANYON COUNTRY, CA
Orona, S|2018 Chevrolet Impala
Confirmed Service Customer
2/12/2026
The staff represented by Meghan in the Service area was efficient and professional as always. I was in and out in less that 90 minutes. I even had my car washed. Thanks so much
Meghan Hoernke
2/15/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Shetty, N|2024 GMC HUMMER EV SUV
Confirmed Service Customer
2/16/2026
Just need the cracked windshield replaced, otherwise my experience has been great.
Meghan Hoernke
2/18/2026
We appreciate your feedback! We would like the opportunity to make this up to you. Please contact our manager at (805) 582-6100 so we can make your experience a positive one.
TARZANA, CA
Bergren, G|2023 GMC Acadia
Confirmed Service Customer
2/24/2026
Timely, efficient, courteous
Meghan Hoernke
2/27/2026
Gina, we really appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help!
SIMI VALLEY, CA
Broswell, J|2025 GMC Sierra 1500
Confirmed Service Customer
3/6/2026
My truck was serviced in less time than expected , washed and even vacuumed the inside the service department here is amazing, i waited for my truck for an oil change and was in and out in an hour with a clean truck my old dealer that i used to go to would have taken 4 hours it makes coming to Alexander simi valley enjoyable
Meghan Hoernke
3/7/2026
Jason, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
WINNETKA, CA
MICHAEL E|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/13/2026
Elijah was great he went above and beyond to find us the truck that we wanted. Super nice young man
ELIJAH RODRIGUEZ
3/16/2026
Michael, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
SUN VALLEY, CA
EDWARD G|2026 GMC Sierra 1500
Confirmed Sales Customer
3/18/2026
Everything went perfect great salesman and great finance man made it happen and put me into my dream Truck I would recommend Alexander GMC To everyone
DENNIS MARAZZITO
3/19/2026
We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
VAN NUYS, CA
BREANNA W|2026 GMC Canyon
Confirmed Sales Customer
3/4/2026
We recently purchesed a GMC Canyon truck from Ash at Alexander and it was the easiest car-buying experience. Ash and the entire staff were incredibly patient and never pressured us. They answered all of our questions thouroghly and made sure we was comfortable the entire process, from start to finish. Thank you for going above and beyond to help us find the perfect vehicle for us! Also thank you to Dennis for setting up the appointment and to Mike for make the numbers work for us.
ASHKAN BARADARAN
3/19/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
Michael G|2017 GMC Acadia
Confirmed Service Customer
1/21/2026
Arthur and the service team were friendly and efficient.
1/21/2026
Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
CHARLES B|2026 GMC Sierra 1500
Confirmed Sales Customer
2/3/2026
Good purchase experience.
DENNIS MARAZZITO
2/5/2026
Charles, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
VENTURA, CA
Iglehart, R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/15/2026
Always great service, Arther and Megan do their best to provide consistent service.
Arthur Reyes
2/16/2026
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
MOORPARK, CA
Langston, D|2024 GMC Sierra 1500
Confirmed Service Customer
2/18/2026
Meghan (probably misspelled her name) and Arthur do a great job. Thanks guys
Meghan Hoernke
2/20/2026
Langston, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Alexander GMC of Simi Valley
CAMARILLO, CA
MARCO F|2026 GMC Sierra 1500
Confirmed Sales Customer
3/12/2026
Purchased a 2026 GMC Sierra and honestly, I had an excellent experience purchasing my vehicle. Jairo, one of the salesmen, was fantastic from the start and made me feel comfortable throughout the process. He was knowledgeable, patient, and genuinely focused on helping me find the right vehicle. Ash also walked me through the entire process step by step and made sure everything was clear and stress-free. I really appreciated the time and effort he put into explaining everything. Finally, Sam in financing made the online portion incredibly smooth and easy to complete. The paperwork and financing process were handled efficiently, which made a big difference. In all my years of purchasing vehicles, this was by far the easiest and most pleasant experience I’ve had. All three—Jairo, Ash, and Sam—gave 110% and went above and beyond. I will absolutely recommend them to my friends and family. If I could give 10 stars, I would.
ASHKAN BARADARAN
3/13/2026
We're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VAN NUYS, CA
Alshagra, S|2025 GMC Yukon XL 1500
Confirmed Service Customer
3/19/2026
great, highly recommended
Meghan Hoernke
3/20/2026
Saif, we are so happy to read such a great review about Alexander GMC of Simi Valley! If you have any further questions, please don't hesitate to reach out!
WOODLAND HILLS, CA
Parr, V|2015 GMC 2500HD Sierra
Confirmed Service Customer
4/3/2026
Always fantastic service by very professional and polite service personal at check in desk. This dealership is the only place I trust to service my truck. They know exactly what they are doing and always keep informed and up to date on my trucks required maintenance.
Meghan Hoernke
4/6/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexander GMC of Simi Valley - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Dora L|2024 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Friendly and very helpful atmosphere
10/23/2025
Dora, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Joan V|2026 GMC Acadia
Confirmed Service Customer
10/31/2025
Brought a ner vehicle and a minor part was order and installed. done within weeks
11/3/2025
Joan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SIMI VALLEY, CA
David W|2024 GMC Canyon
Confirmed Service Customer
11/14/2025
Very friendly and attentive with everything.
11/16/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SIMI VALLEY, CA
Renee W|2019 Buick Encore
Confirmed Service Customer
12/2/2025
The service people are always very nice and very helpful. They keep me informed of the status of my service. They have always been great at scheduling my service when I need it.
12/2/2025
Renee, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANOGA PARK, CA
Kenneth W|2022 GMC 1500 Sierra
Confirmed Service Customer
12/31/2025
Excellent service
1/1/2026
Kenneth, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
SIMI VALLEY, CA
John R|2017 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
Megan was great. She explained everything.
1/6/2026
John, thank you for your kind review; we are happy to pass along your comments to Megan here at Alexander GMC of Simi Valley! We look forward to your next visit! Take care!
MOORPARK, CA
White, O|2022 GMC Terrain
Confirmed Service Customer
2/5/2026
The service advisor lady very friendly and helpful, Im very happy with the service and with the treatment I received.
Meghan Hoernke
2/9/2026
White, we really appreciate your feedback! We can't wait to see you again, have a great day.
CANOGA PARK, CA
Miranda J|2025 GMC Sierra EV
Confirmed Service Customer
3/19/2026
Your service department is the best in the country. 5 stars!
Meghan Hoernke
3/22/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANADA HILLS, CA
Lee, J|2017 GMC Canyon
Confirmed Service Customer
4/15/2026
I’ve brought my truck in twice over the last month, and as a loyal customer, I can confidently say that Alexander GMC is a shop I truly trust. It’s rare to find a service department that doesn't try to upsell you on unnecessary repairs, and that honesty goes a long way. A huge shoutout to Megan, who is always incredibly friendly and does a fantastic job of keeping me updated on my vehicle’s progress. I’d recommend their service team to anyone!
Meghan Hoernke
4/16/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
Dizon, H|2025 GMC Sierra 3500 HD
Confirmed Service Customer
2/19/2026
Great experience for my first service on my new truck.
Meghan Hoernke
2/21/2026
We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
NEWBURY PARK, CA
KEVIN M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/6/2026
It was a nice and friendly place many different vehicles to select from and will definitely go back
SAM GAMBRAH
3/7/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Rodriguez, K|2024 GMC Sierra 1500
Confirmed Service Customer
3/17/2026
Super smooth and easy experience!
Meghan Hoernke
3/17/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWBURY PARK, CA
Knutson, C|2017 GMC Acadia
Confirmed Service Customer
3/23/2026
Very friendly staff- quick service for a Saturday
Arthur Reyes
3/26/2026
Christy, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
MOORPARK, CA
Gates, J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/1/2026
Service writer was friendly and helpful. Service items were all complete. I couldn’t be more satisfied with my experience.
Arthur Reyes
4/2/2026
John, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Beechum, K|2025 GMC HUMMER EV Pickup
Confirmed Service Customer
4/17/2026
Megan was great 👍
Meghan Hoernke
4/17/2026
Kevin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
Mcpherson, R|2026 GMC Terrain
Confirmed Service Customer
4/23/2026
Easy, fast, and replaced my screen as promised. Meghan is great
Meghan Hoernke
4/23/2026
Thank you for your kind words and this wonderful review! We hope to see you soon!
SIMI VALLEY, CA
Taylor, D|2015 GMC Yukon
Confirmed Service Customer
5/12/2026
Brought it as it would make a HUGE explosive noise when driving. They replaced the transmission for 8k. When I got it back, it still made the same noise! Obviously it wasn’t the transmission! It was such a violent noise we were afraid to drive it as at 75 years old, we were scared of a major breakdown! I have appealed to the service writer and manager to a least get half of money back,,, talked again to the manager and he said it was turned down by upper management, so I asked him to appeal to their sense of fairness, and that I would like to talk to them,,,, I have not heard anything back in 3-4 days. Very disappointing
Meghan Hoernke
5/13/2026
Dennis, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (805) 582-6100 when you can so we can address this situation directly. Thank you and have a great day.
SIMI VALLEY, CA
Cerchio, S|2025 GMC Canyon
Confirmed Service Customer
2/9/2026
Good people that know what they are doing!
Meghan Hoernke
4/8/2026
Salvatore, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PORTER RANCH, CA
Haspel, W|2022 GMC 2500HD Sierra
Confirmed Service Customer
2/12/2026
Megan was the the service writer that took care of me went over and above to take care of my service on my truck and also making it like that she cared about what was going on with my truck to get everything done 100%. It was very nice to deal with Megan. She was very cheerful happy and very professional. Next time I come there I will only want to deal with her. She’s great.
Meghan Hoernke
2/14/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
PATRICK S|2026 GMC Sierra 1500
Confirmed Sales Customer
2/19/2026
Sales rep was helpful and kind
DENNIS MARAZZITO
2/22/2026
Patrick, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
SIMI VALLEY, CA
Taylor, D|2015 GMC Yukon
Confirmed Service Customer
2/23/2026
I gave a rating of excellent ,,, Mainly because my service advisor, Mehgan was SO helpful!
Meghan Hoernke
2/26/2026
Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Alexander GMC of Simi Valley - Service! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
Villanueva, E|2026 GMC Sierra 3500 HD
Confirmed Service Customer
3/6/2026
Quick and easy very helpful service
Arthur Reyes
3/7/2026
Edgar, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OXNARD, CA
JESUS R|2026 GMC Canyon
Confirmed Sales Customer
4/8/2026
excellent experience, I really appreciate all the staff was really helpful
DENNIS MARAZZITO
4/10/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!
IRVINE, CA
Bliley, S|2023 GMC Sierra 1500
Confirmed Service Customer
5/11/2026
I miss my assigned date by one day. The service department gladly to care of my truck without question. It was scheduled for the day before for an oil change. This needed to be done before a big trip I was taking with my family. However, going thru my truck 's info screen, I discovered that I was almost out of DEF and my air filter has 25% life left. I would have thought that the service guys would have gone thru everything before I got my truck back. My other car, an Audi< when taking it to the service department, they go thru everything and tell me would it needs or soon to be needed, giving me a choice as to take care of it now or later. I appreciate that allot and I am dedicated to taking my vehicle back to them and no one else. So, upon this latest service with you guys makes me feel like I need to take my truck somewhere else for service. Steve Bliley
Arthur Reyes
5/13/2026
Stephen, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (805) 582-6100 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
CHATSWORTH, CA
Paul K|2012 GMC Terrain
Confirmed Service Customer
1/27/2026
Oil change completed promptly but I feel the technician rushed thru the safety inspection. He noted rear wiper blade was OK, but when I walked around my car I noticed it was just hanging there and needed to be replaced. I drove directly to auto parts store to purchase and install a new wiper blade. Not a big thing but it was pretty obvious. I wonder what else he may have missed?
1/28/2026
Paul, we regret to hear that you had this experience with us. Here at Alexander GMC of Simi Valley, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (805) 582-6100 to discuss ways we can better serve you in the future.
SIMI VALLEY, CA
Kenta E|2023 GMC Acadia
Confirmed Service Customer
1/27/2026
Quick service and great customer service
1/28/2026
Kenta, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WEST HILLS, CA
Beechum, K|2025 GMC HUMMER EV Pickup
Confirmed Service Customer
2/3/2026
Everything was great
Arthur Reyes
2/3/2026
Kevin, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
ANTHONY R|2026 GMC Sierra 1500
Confirmed Sales Customer
2/11/2026
Fantastic expierence all the way around! Everyone worked very closely with me, super personable, worked with me, made the entire expierence super super easy.
DENNIS MARAZZITO
2/13/2026
Anthony, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BAKERSFIELD, CA
Mojarro, D|2022 GMC 2500HD Sierra
Confirmed Service Customer
3/6/2026
Arthur is a great guy.
Arthur Reyes
3/7/2026
David, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
LOS ANGELES, CA
Dahme, C|2024 GMC Sierra 1500
Confirmed Service Customer
4/30/2026
Easy to get an appointment and helpful friendly staff
Arthur Reyes
5/1/2026
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SIMI VALLEY, CA
Sandoval, R|2021 Buick Enclave
Confirmed Service Customer
5/3/2026
I'm always happy with the service I receive at Alexander GMC. They go above and beyond to make me happy. Even if it's something as small as adjusting my settings to get my doors to open and close automatically.
Meghan Hoernke
5/4/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SIMI VALLEY, CA
Curt, M|2023 GMC Canyon
Confirmed Service Customer
5/17/2026
Megan was professional and took care of my needs
Meghan Hoernke
5/18/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
AGOURA HILLS, CA
ALFREDO M|2026 GMC Sierra 1500
Confirmed Sales Customer
4/1/2026
The best service
ASHKAN BARADARAN
4/2/2026
Alfredo, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
NORTH HOLLYWOOD, CA
ERNEST B|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
4/4/2026
Dennis helped make a bad situation much better. The process was smooth to get a new truck and get it quickly.
DENNIS MARAZZITO
4/6/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
HOLT, FL
Dailey, K|2019 GMC Canyon
Confirmed Service Customer
4/7/2026
Very positive. The service was done in a timely manner. I appreciate that the oil life indicator was reset. That's something that's easy to overlook. I was also stoked that my truck was washed. That was awesome!
Arthur Reyes
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
THOUSAND OAKS, CA
Selner, M|2019 GMC Acadia
Confirmed Service Customer
4/17/2026
Ir was good.
Meghan Hoernke
4/17/2026
Marc, your satisfaction is our top priority. We hope you have a great day!
NORTH HILLS, CA
Ammari, C|2024 GMC Acadia
Confirmed Service Customer
4/17/2026
My experience with the manager of the service department was odd at best. It was strange because the service advisor couldn’t find us a rental that would fit our needs we have 2 kids in car seats and needed a bigger vehicle than they were offering us. After the advisor told us they didn’t have a vehicle they would fit us (after telling us to come and pick up a pick up truck that would fit us) He went and got his manager and I am not sure if that man is just extremely awkward; was trying to use some type of bad negotiation tactic he had just learned, or maybe he just glitched out but when I asked him what are we going to do after he told me it’s the only vehicle we have he just stared at me blankly and silently. After about 120 seconds of that he just walked away without addressing my question. Let me recap that Manager “it’s the only vehicle we have to rent / loan right now” Me “okay what are we going to do now?” Manager - No response, just silence and awkwardly staring back at me then doesn’t address my question turns his back on me and walks away. It was enough of a negative interaction that my wife said to me unprompted later in the day that she felt strange about how the manager treated us and wanted to go back to using the Sherman oaks gmc dealer for service. I agreed with her.
PORTER RANCH, CA
Shahriari, P|2025 GMC Sierra EV
Confirmed Service Customer
5/18/2026
Meagan is the best advisor I have ever met. She always goes above and beyond. She always tries to make sure you get all the help you need.
Meghan Hoernke
5/18/2026
Pedram, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
PORTER RANCH, CA
Baker, E|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/18/2026
Always have had excellent service with friendly personnel. My 2014 Silverado has been serviced here since the day I bought it new. My truck is always clean when it is returned after service. I am very impressed with this dealership.
Meghan Hoernke
5/19/2026
Edward, we are so happy to read such a great review about Alexander GMC of Simi Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Bennett, W|2023 GMC HUMMER EV Pickup
Confirmed Service Customer
3/4/2026
I am a new customer of this dealership and I will say my service experience has been excellent. Everyone was very helpful and made dropping off my truck very easy. Thank you.
Meghan Hoernke
3/6/2026
William, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SIMI VALLEY, CA
CHRISTINA D|2026 GMC Terrain
Confirmed Sales Customer
3/11/2026
Nice sales reps
ELIJAH RODRIGUEZ
3/13/2026
Christina, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
Ritchie-Mcdonald, K|2023 Buick Envision
Confirmed Service Customer
4/5/2026
Love service manager Meghan
Meghan Hoernke
4/7/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Alexander GMC of Simi Valley! Please don't hesitate to reach out to us if there's anything more we can do!
SIMI VALLEY, CA
Miner, C|2019 GMC Acadia
Confirmed Service Customer
4/13/2026
Quick and easy scheduling and service
Arthur Reyes
4/14/2026
Callie, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Warren, R|2023 GMC Terrain
Confirmed Service Customer
4/16/2026
Easy check in.
Meghan Hoernke
4/16/2026
Rick, your satisfaction is our top priority. We hope to see you soon!
SIMI VALLEY, CA
Vandiepen, R|2018 GMC 1500 Sierra
Confirmed Service Customer
4/25/2026
Megan is awesome, she always does a great job!
Meghan Hoernke
4/27/2026
Ramona, thank you for your kind review; we are happy to pass along your comments to Megan here at Alexander GMC of Simi Valley! We hope to be of service to you again in the future. Best wishes, Alexander GMC of Simi Valley
SIMI VALLEY, CA
Mielke, C|2018 Buick Regal
Confirmed Service Customer
5/7/2026
Meghan did an excellent in customer service in the service department. She was friendly, thorough and professional!
Meghan Hoernke
5/7/2026
Claudia, we're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley. If you have any further questions, please don't hesitate to reach out!
SIMI VALLEY, CA
Beck, R|2024 GMC Acadia
Confirmed Service Customer
5/25/2026
Megan was helpful in resolving our problem easily
Meghan Hoernke
5/26/2026
We're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley. If you're ever in need of more help, please let us know!
CA, CA
Mcgilvray, B|2024 GMC Sierra 1500
Confirmed Service Customer
6/10/2026
Excellent service all around. Arthur was very professional and everything was completed on time and as promised.
Arthur Reyes
6/11/2026
Brian, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CALABASAS, CA
Jorge O|2022 GMC Yukon
Confirmed Service Customer
1/12/2026
Very professional team
1/12/2026
Jorge, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
LOS ANGELES, CA
Shawn T|2026 GMC Sierra EV
Confirmed Sales Customer
1/16/2026
The process went seamlessly. Elijah and the others were helpful and professional.
ELIJAH RODRIGUEZ
1/16/2026
Shawn, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STEVENSON RNH, CA
Rick B|2024 GMC Acadia
Confirmed Service Customer
1/20/2026
Scheduled service for the next day and had us out the following day.
1/21/2026
Rick, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CA, CA
Gloria R|2019 GMC Terrain
Confirmed Service Customer
1/28/2026
I think this past service was the best ever. My Service Consultant Arthur Reyes was courteous and professional. My car was washed and I was able to use my discount coupons and points towards a necessary purchase for my car. Kiddos to Alexander GMC!
1/29/2026
Gloria, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MISSION HILLS, CA
Crocetti, J|2026 GMC Terrain
Confirmed Service Customer
2/13/2026
Very pleasant at drop off. Friendly and accommodating.
Meghan Hoernke
2/16/2026
We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
THOUSAND OAKS, CA, CA
SABRINA P|2026 GMC Acadia
Confirmed Sales Customer
5/13/2026
it was a very warm and inviting experience. everyone was so friendly helpful. buying my car was easy and stress free.
ASHKAN BARADARAN
5/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SIMI VALLEY, CA
Bomar, N|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/1/2026
Always very nice people and accommodating!
Meghan Hoernke
6/3/2026
Nina, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
MALIBU, CA
Hernandez I|2022 Buick Encore GX
Confirmed Service Customer
6/3/2026
Excellent, went for an oil change and walked out with a new truck
Meghan Hoernke
6/4/2026
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHATSWORTH, CA
Borrege, J|2019 Buick Encore
Confirmed Service Customer
6/17/2026
Your personel was very helpful and professional. You are the best.
Arthur Reyes
6/18/2026
Joseph, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
THOUSAND OAKS, CA
Knutson, A|2019 GMC 1500 Sierra
Confirmed Service Customer
4/10/2026
Everything went very well till the time I dropped it off till I picked it up the communications were outstanding
Meghan Hoernke
4/12/2026
Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
PAUL T|2026 GMC Sierra 1500
Confirmed Sales Customer
4/24/2026
Elijah sales representative at Alexander GMC Simi Valley was a great help in helping me get our truck purchase accomplished. Would definitely recommend him to someone looking for a new Vehicle. Thanks again . Paul !!! GMC 1500
ELIJAH RODRIGUEZ
4/27/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
RIVERSIDE, CA
Garcia, C|2022 GMC 1500 Sierra
Confirmed Service Customer
5/3/2026
It’s always a great experience and amazing customer service provided by the team (Art)
Arthur Reyes
5/4/2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
NORTHRIDGE, CA
Williams, K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/24/2026
Always very courteous and they get the job done fast.
Meghan Hoernke
6/26/2026
Kyle, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
SIMI VALLEY, CA
Hamburg, G|2024 GMC Terrain
Confirmed Service Customer
6/30/2026
As always the staff are friendly and explain the issues related to the service of my car. I really appreciate that I can get transportation home and back to the dealership via Lift.
Meghan Hoernke
7/2/2026
Glenda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Mellinger, G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/13/2026
My consultant Meghan and her knowledge made me feel confident that my 3 warranty issues would be taken care of. She also kept me updated as to the status of my truck.
SIMI VALLEY, CA
Lin, B|2021 Buick Encore GX
Confirmed Service Customer
7/18/2026
Excellent
Meghan Hoernke
7/18/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
CHRISTINE F|2026 GMC Terrain
Confirmed Sales Customer
8/1/2026
Smooth leasing process from start to finish. David helped us finding the car that fit our family’s needs. So sorry i forgot the Sales manager we worked with, but he amazing, honest and was able to help us finding the best deal and worked with us.
HOUSE SALES
8/3/2026
Christine, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SIMI VALLEY, CA
Mikusky, R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/5/2026
Came in with what I thought was an alignment issue. Tech determined alignment was fine, but tires were to blame. Cross rotated the tires and the truck drives straight now. Cost of 20 bucks instead of hundreds for an alignment! Got it back washed too! You guys are fantastic!
Juan Orozco
8/6/2026
Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Schwartz, A|2025 GMC Acadia
Confirmed Service Customer
8/5/2026
The service department has been great from the very beginning and still are. Meghan is alway a pleasure and always helpful. Jaime has always taken care of my needs for a loaner and is always pleasant along with Sabrina. Your team in the service department are a great team.
Meghan Hoernke
8/6/2026
Amber, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RESEDA, CA
Brown, V|2026 GMC Yukon
Confirmed Service Customer
8/11/2026
Fast and easy great customer service. Thank you
Arthur Reyes
8/12/2026
Valerie, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
SIMI VALLEY, CA
Nasser, N|2025 GMC Sierra EV
Confirmed Service Customer
8/21/2026
I had a great experience with the service department at Alexander GMC of Simi Valley. Everything was handled professionally and smoothly from start to finish. A special thank you to Megan, my Service Advisor. She was friendly, professional, very helpful, and kept me updated throughout the entire process. She made sure everything was taken care of properly and made the whole experience easy and stress-free. I really appreciate the excellent service and would definitely recommend Alexander GMC of Simi Valley and their service department. Thank you, Megan!
Meghan Hoernke
8/24/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RESEDA, CA
DANIEL D|2026 GMC Sierra 1500
Confirmed Sales Customer
8/21/2026
You have a friendly staff, but not a very honest one. My whole ordeal lasted about 5 to 6 hours. No one ever sat down to explain to me what the total cost of the vehicle is going to be. They brought out a contract. Nobody had ever asked me whether I wanted a 10,000-mile lease, 11,000-mile lease, or 15,000-mile lease. They just wrote it up as a 10,000-mile lease. In passing I was told that they were going to have to put the negative equity of my truck that I was trading in into the cost of the new vehicle, but that was just a passing comment salesman. By the time they actually brought out my contract papers to sign. I was surprised with the coast of some coating that they put on the paint of the vehicle, the upholstery, and the door guards. None of that was ever explained to me prior. No one explained to me about the contract. They just told me to sign in the highlighted areas. I did read some of the paperwork; it was hard to understand the numbers on the contract, and I did have a question about one of the papers, and the salesperson told me that it was a document that needed to be signed in case I backed out of the deal the following day that would give you guys the right to keep $500 of my deposit if I did not want to go through with the contract. As I read through the paper, that was the paperwork for the coating that was put on the paint, upholstery, and the door guards that I was signing. Honestly, I should’ve just left before I signed the paperwork. I’ve never been treated that way with any vehicles that I purchased, and I purchased quite a few vehicles in my lifetime, but I wanted to have faith and trusted your department and got burned for it. The following day I realized that they inflated the price of the vehicle when they didn’t even need to; the rebates that were given to me would’ve been enough to cover what I was upside down in my trade-in. All in all, I had a very poor experience. It would be nice if that money was refunded to me that I was overcharged for in the truck purchase. Daniel De La Cruz 818 426-5678
ASHKAN BARADARAN
8/24/2026
Daniel, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (805) 582-6100 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
VALLEY VLG, CA
Ritchie-Mcdonald, K|2023 Buick Envision
Confirmed Service Customer
6/10/2026
I feel so happy to have your dealership and service department in my town. I never have concerns about the service and attention to detail the staff always provides. I especially appreciate Meghan, my service manager, who always has a smile and knows my car 's needs and history. She always keep me in the loop and there are no surprises with what is required on each visit. I would recommend Alexander to anyone.
Meghan Hoernke
6/11/2026
Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Alexander GMC of Simi Valley - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Manderfield, T|2025 GMC Sierra 1500
Confirmed Service Customer
8/3/2026
Quick in and out getting my oil changed
Juan Orozco
8/5/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
HENRY B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/24/2026
The seller Excellent ,very professional and very friendly
JONATHAN LELAND
8/25/2026
Henry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
VAN NUYS, CA
Rendon, R|2020 GMC 1500 Sierra
Confirmed Service Customer
5/17/2026
Excellence customer service
Meghan Hoernke
5/18/2026
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
VAN NUYS, CA
Mahoney, M|2017 GMC 1500 Sierra
Confirmed Service Customer
5/18/2026
Fast , easy , great service.
Meghan Hoernke
5/18/2026
Michael, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
IGNACIO R|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/21/2026
Very nice customer service
ELIJAH RODRIGUEZ
5/21/2026
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PACOIMA, CA
Rodriguez, K|2024 GMC Sierra 1500
Confirmed Service Customer
6/16/2026
Megan always takes great care of me when I bring my truck in. Clear easy communication. Always gives accurate information and the service is complete when she says it will be.
Meghan Hoernke
6/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NEWBURY PARK, CA
Salas, D|2020 GMC 2500HD Sierra
Confirmed Service Customer
6/16/2026
The service advisors are the best and the technicians are top notch, thank you!
Arthur Reyes
6/17/2026
Daniel, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
CAMARILLO, CA
Bennett, M|2020 GMC 1500 Sierra
Confirmed Service Customer
6/19/2026
Quick and easy
Meghan Hoernke
6/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
Steen, R|2026 GMC Yukon
Confirmed Service Customer
7/28/2026
The service advisors have always been great. They are always friendly and do a great job. When I inquired about having my emblems switched out and realized you charge 250.00 an hour I was BLOWN away and wanted to be hired on the spot to make 250.00 an hour.
Juan Orozco
7/29/2026
Robert, we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (805) 582-6100 when you have a chance. Thank you, and we look forward to hearing from you.
SIMI VALLEY, CA
ALAN O|2026 GMC Sierra 1500
Confirmed Sales Customer
8/21/2026
I drove 125 miles to make this purchase and it was well worth it. The staff treated us well and courteous and attentive. Thank You!
ANDREA RUIZ
8/24/2026
Alan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MURRIETA, CA
Grant, R|2026 GMC Sierra 1500
Confirmed Service Customer
8/25/2026
Fast and easy process.
Meghan Hoernke
8/26/2026
Rick, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
TIMOTHY M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/21/2026
Professional and friendly people and they they were completely knowledgeable about the vehicle I bought.
ELIJAH RODRIGUEZ
4/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SANTA PAULA, CA
Soria, J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/11/2026
It was great!! I was in and out in a couple hours.
Meghan Hoernke
5/12/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
ARASH B|2026 GMC Sierra EV
Confirmed Sales Customer
6/25/2026
Best salesman (Jered)
JERED JOHNSON
6/26/2026
Arash, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
WINNETKA, CA
JOSEPH R|2026 GMC Canyon
Confirmed Sales Customer
7/2/2026
Was a great experience got in and out quick
ASHKAN BARADARAN
7/3/2026
Joseph, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Reyes, A|2025 GMC Sierra 1500
Confirmed Service Customer
8/19/2026
Needed an oil service. They took me right in. Polite service. Complimentary carwash after the service. Definitely recommend servicing here.
Arthur Reyes
8/20/2026
Arthur, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
SANTA PAULA, CA
Lape, C|2024 GMC Sierra 1500
Confirmed Service Customer
5/27/2026
Megan helped me and was very professional and honest.
Meghan Hoernke
5/28/2026
Chris, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHRIDGE, CA
Monarrez, F|2025 GMC SIERRA EV
Confirmed Service Customer
6/11/2026
Meghan knows what shes doing and she does it efficiently. She had me in and out at check in and in and out even faster at pick up.
Meghan Hoernke
6/12/2026
Felix, we're happy to hear you had such a positive experience with Meghan! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMI VALLEY, CA
Grover, R|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/23/2026
Xlt service and the work
Arthur Reyes
6/24/2026
Robert, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
SIMI VALLEY, CA
Sartain, L|2024 Chevrolet Trax
Confirmed Service Customer
7/22/2026
Very friendly and professional always. Reliable service I can always count on.
Arthur Reyes
7/24/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
Cerchio, S|2025 GMC Canyon
Confirmed Service Customer
8/19/2026
You guys at Alexander are fantastic!
Arthur Reyes
8/20/2026
Salvatore, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PORTER RANCH, CA
Wandel, K|2025 GMC Sierra 1500
Confirmed Service Customer
7/1/2026
Service 👍👍👍 Megan was very professional.
Meghan Hoernke
7/2/2026
Kenneth, we're happy you found our staff to be so supportive during your experience here at Alexander GMC of Simi Valley. If you have any further questions, please don't hesitate to reach out!
SIMI VALLEY, CA
Perez, S|2026 GMC Acadia
Confirmed Service Customer
7/16/2026
Like always they take great care of us and get the job done right the first time.
Arthur Reyes
7/18/2026
Sabrina, your satisfaction is our top priority. We look forward to your next visit! Take care!
SIMI VALLEY, CA
Orona, S|2018 Chevrolet Impala
Confirmed Service Customer
7/28/2026
The staff is courteous, helpful and attentive as well as knowledgeable about my service needs. A great experience as usual.
Meghan Hoernke
7/29/2026
Sergio, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Zohari, A|2025 GMC HUMMER EV SUV
Confirmed Service Customer
8/12/2026
I made an appointment for 1 PM, I came on time. The rep mentioned that all the technicians are at lunch and they would be back in about 20 minutes. When I noticed that my car was still at the same place after 30 minutes, I told the rep that I can’t waste my time and she just waved me off and told me that I can grab the keys out of my car. The rep is very rude, not Service oriented, buying a $100,000 car in Simi Valley when I live in Woodland Hills is a mistake that I would never make again
Meghan Hoernke
8/13/2026
We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Here at Alexander GMC of Simi Valley, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (805) 582-6100 to discuss ways we can better serve you in the future.
LOS ANGELES, CA
Stitzer, C|2026 GMC Yukon
Confirmed Service Customer
5/18/2026
Very friendly staff. I was checked in immediately and service started promptly.
Meghan Hoernke
5/19/2026
Charlene, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
AGOURA HILLS, CA
Azamian, B|2022 GMC Terrain
Confirmed Service Customer
6/17/2026
Thank you. Very satisfied. But please do not bring customers in with advertized price of Oil Change for $100 and some change and have them billed for some other services and be done for $400 + at least give them some discounts for other necessary things. Thank you again.
Arthur Reyes
6/19/2026
Bizhan, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
NORTHRIDGE, CA
Cerchio, S|2025 GMC Canyon
Confirmed Service Customer
7/7/2026
You people are great, do great work and do it quickly!
Arthur Reyes
7/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PORTER RANCH, CA
Crawley, A|2019 GMC Canyon
Confirmed Service Customer
8/4/2026
Prompt, professional service
Juan Orozco
8/5/2026
Alex, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CHATSWORTH, CA
DAVID V|2026 GMC Canyon
Confirmed Sales Customer
8/21/2026
Staff were great especially Aiden! Very helpful and very professional.
AIDAN SILVA
8/23/2026
David, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTH HOLLYWOOD, CA
Cetina, P|2021 GMC Acadia
Confirmed Service Customer
8/21/2026
Great
Arthur Reyes
8/23/2026
Paola, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SIMI VALLEY, CA
DOMINIQUE G|2026 GMC Canyon
Confirmed Sales Customer
8/21/2026
Everything went great. Everyone was welcoming, and Andrea was great, we got exactly what we wanted for a good deal.
ANDREA RUIZ
8/23/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BAKERSFIELD, CA
Cleeland, K|2019 GMC Terrain
Confirmed Service Customer
5/18/2026
My experience was pleasant, quick, and handled in a very professional manner. I got a ride home. Then, I got picked up no problems whatsoever.
Meghan Hoernke
5/19/2026
Kimberly, we're glad everything was completed quickly and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SIMI VALLEY, CA
Rodriguez, K|2024 GMC Sierra 1500
Confirmed Service Customer
5/18/2026
Megan was very helpful and had great communication. Super friendly and made a stressful situation pleasant.
Meghan Hoernke
5/19/2026
Kathleen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
NEWBURY PARK, CA
ROBERT W|2026 GMC Sierra 1500
Confirmed Sales Customer
6/2/2026
Experience was amazing, customer service, and we felt comfortable with our purchase. Place is nice and clean which is important for the time purchasing a vehicle. Definitely will refer or will be coming back for family next purchase.
ELIJAH RODRIGUEZ
6/3/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANCASTER, CA
BRITTANY R|2026 GMC Yukon XL 1500
Confirmed Sales Customer
6/5/2026
Pleasant experience
AIDAN SILVA
6/6/2026
Brittany, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SIMI VALLEY, CA
Rodriguez, J|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/2/2026
Unfortunately this is the second time I have picked up my vehicle from the service department, and parts were not put back together
Arthur Reyes
7/3/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (805) 582-6100 so we can make your experience a positive one.
SOMIS, CA
Nelinger, D|2019 GMC 1500 Sierra
Confirmed Service Customer
7/21/2026
Every employee in the service department was very helpful and it was a very smooth and quick process
Juan Orozco
7/22/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
MOORPARK, CA
Livingston, M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/26/2026
Always professional, detailed explanations and recommendations, and appreciation for my business. Good team!
Arthur Reyes
8/28/2026
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
VENTURA, CA